Terms & Conditions

Payment in whole, by credit card or debit card, is required before dispatch of goods. Once payment has been received by us, we will confirm that your order has been accepted by sending a confirmation email to you at the email address you provide in your online order form. Goods supplied by Love Hate Social Club to customers remain the property of the the company until paid for in full by the customer. 

We accept the following methods of payment: Visa, Visa Debit, Maestro, American Express, MasterCard. All payments on www.lovehatesocialclub.com are processed via Stripe payment fulfilment service. Love Hate Social Club assumes no liability whatsoever for the availability and functionality of this service. 

Love Hate Social Club assumes no liability for any financial loss caused by the use of Stripe payment service. Stripe complies with the Electronic Commerce Directive.

Please note that colour may vary slightly from the image shown, in particular, natural gemstones which can have slight inclusions. Love Hate Social Club assumes no liability whatsoever for the topicality, correctness, completeness or quality of the information provided. All content is subject to change without notice. 

Love Hate Social Club reserves the right to modify, supplement or delete parts or the entire content of this site, without prior advance notice, or to suspend or terminate the site. Due to hygiene reasons, all sales are final. We can not accept any returns and no refunds will be issued. 

Orders can be cancelled if made within 30 minutes of ordering and if they have not been shipped out by us. We reserve the right to cancel the contract between you and us if: we have insufficient stock to deliver the goods you have ordered or one or more of the items you ordered was listed at an incorrect price due to a typographical error. 

If we do cancel your contract, we will notify you by e-mail and will credit your account any sum deducted by us from your credit card as soon as possible or within five working days.

If you do not receive goods ordered within seven working days of the date on which you ordered them, we shall have no liability to you unless you notify us by e-mail or telephone of the problem within 14 days of the date on which you ordered the goods.  

If the goods we deliver are not what you ordered, or are damaged or defective, or the delivery is of an incorrect quantity, we shall have no liability to you unless you notify us by e-mail of the problem within seven working days of the delivery of the goods in question. If you notify us of a problem under this condition, our obligation to you will be either:  

 ▪To make good any shortage or non-delivery, or 

 ▪To replace any goods that are damaged or defective, or 

 ▪To refund to you the amount paid for the goods in question. 

 Save as precluded by law, we will not be liable to you for any indirect or consequential loss, damage or expenses howsoever arising out of any problem you notify us of under this condition. We shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question as stated above. 

We cannot be held responsible for any delays once the goods have left us and are in possession of the courier or UPS. You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase goods from our site. 

The importation or exportation of our goods to you may be prohibited by certain national laws. We make no representation and accept no liability in respect of the export or import of the goods you purchase. Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any personal injury resulting from our negligence.